Using Niconi Tan Vanish Gluta-Kojic Skin Polish for the first time? Or waiting on your order? Don’t worry! Here are answers to the most common questions we get — all in one place. This guide will help you with order tracking, product usage, and general doubts.
📦 ORDER & DELIVERY QUESTIONS
❓I haven’t received my tracking ID yet. Where is my order?
We’re happy to share that you can now track your order directly on our website.
Click the link below to check the status:
👉 Track Your Order
Rest assured, your order has been received and is being packed with care. We truly appreciate your patience!
❓Why is my order not moving / delayed?
We’ve received your order and it’s being processed.
Due to a temporary delay from our shipping partners, your delivery might take a little longer.
We’re really sorry and appreciate your patience.
You can keep tracking your order here:
👉 Track Your Order
❓My order is prepaid but I haven’t received any confirmation. What now?
Thank you for your payment. Your order is being packed and you’ll get your tracking ID soon.
Due to a high volume of orders, there might be slight delays — we’re on it!
❓I placed an order but it’s not reflecting. My payment is deducted.
We’ve received your payment, and your order is in process.
You’ll get a tracking link soon — thank you for your support and patience!
❓Can I get a refund since my order is delayed?
We're really sorry for the delay. Due to high demand, our shipping partners are taking a little longer than usual.
Since we’re in the beauty industry, we don’t offer refunds once the order is confirmed and processed.
We appreciate your understanding!
🧴 PRODUCT USAGE QUESTIONS
❓How do I use the product?
You can check out the "How to Use" video or follow the simple steps below:
1. Patch Test
Apply a small amount on the inner elbow. Wait 24 hours. If there’s no irritation, you’re good to go.
2. Measure & Mix
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Use the provided bowl and spoon
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1 scoop of lotion (big side) + 1 scoop of powder (small side)
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Mix for 2 minutes till smooth and creamy (no lumps or pink particles)
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Apply immediately after mixing
3. Prep Your Skin
Apply Niconi Pre & Post Polish Cream before using the product.
4. Apply Evenly
Spread a thick, even layer on the desired area.
5. Watch for Color Change
The mixture changes from pink to white when activated.
Leave on for 10–20 minutes, max 25 minutes.
6. Rinse & Moisturize
Wash off with water and apply the Pre & Post Polish Cream again.
💡 If dark spots appear after use, it means the top tan layer is gone and your natural skin (with existing pigmentation) is visible.
❓My skin looks darker after using the product?
That’s normal! The product removes the top tanned layer, revealing your natural skin. If your natural skin has pigmentation, it might appear darker. You can consult a dermatologist for treatment.
⚠️ SAFETY QUESTIONS
❓Is the result permanent?
No. It’s temporary — results last until your skin tans again.
❓I’m 15. Can I use it?
No. For growing skin, we recommend home remedies like milk, besan, malai, and haldi.
❓How often can I use it?
It’s a strong product — use it only once in 15 days.
❓Can I use it on the face?
Yes! It’s safe to use on the face.
❓Can I use it on the neck and body?
Yes! You can use it on the neck, arms, legs, back, etc.
❓Will it remove 15-year-old tan?
Yes! It’s specially designed to remove stubborn tan.
❓Will my hair turn golden?
Yes, the hair turns golden. While neutralising the melanin in the top skin layer ingredients like glutathione+ kojic acid, arbutin and hydrogen peroxide they react and neutralise the melanin in the hair follicle too which is why hair turns golden. Once the tan is removed, the hair can be shaved off and the new hair will grow black only.
❓How long do the results last?
The glow stays until your skin is exposed to sun and tans again.
❓Are there any side effects?
No, if mixed & used properly. Follow the instructions carefully.
❓Will it remove pigmentation?
No. It only removes tan, not pigmentation.
❓Can pregnant or lactating women use it?
Yes, but we recommend consulting your doctor first.
❓Can I use it on private parts?
No. Private parts are naturally dark, not tanned.
❓Can I use it on acne-prone skin?
No. Avoid using it on active acne, cuts, or broken skin.
❓How to place an order?
Click here to order:
👉 Order Now
❓Will it make me fair?
No. It only removes tan and reveals your natural skin tone. It does not lighten or bleach your natural skin.
❓Can I use it for face tan removal?
Yes! It is completely safe to use on the face.
💬 Still Have Questions?
We’re always here to help! Just reach out to us via our website or Instagram.
And don’t forget – track your order anytime here:
👉 Track Order